How to Know When to Cancel a Class
The Go/No-Go point is the point at which you run the course, even if you are losing money…
Staffing Structure with Small Numbers
Many lifelong learning organizations operate with five or less staff. With a limited number of staff it is more challenging to implement LERN’s Ideal Staffing Structure.
Benchmarks That Get More Support
Lifelong learning organizations are always challenged convincing their central administration to invest and provide resources to help the lifelong learning organization grow participation and/or revenue. The following are the three industry benchmarks having the greatest impact on generating central administration support.
Increasing Your Success as a New Leader
Many continuing education and lifelong learning programs are led by “Baby Boomers” who have been and will continue to retire, over the next five to ten years.
How Much Programming Can a Program Staff Person Manage?
A question a supervisor of program directors, managers or coordinators may ask is…How many programs, courses and classes/sections should a programming staff person be able to manage during a year?
Go/No-Go Process and Timeline
Kirkwood Community College’s Continuing Education & Training Services Operations Team decided to streamline their go/no-go process and timeline and gather data to determine the impact of the change.
Recession Memo
LERN predicted the last great recession in an article published in The New York Time, January 6, 2006. This memo is to help you prepare for what some economists, as well as the NineShift historical parallel, say may be a soon-to-be coming 18 month recession, probably 2020-2021.
Value Creation
At the LERN Annual Conference in Baltimore, Senior Vice President Greg Marsello fount that his presentation on value creation was as popular as ever. Greg feels that this show that programs continue to need strategies to demonstrate their value both internally within in their institution, and externally within their local and/or national/international communities.
More Money = More Mission
Very few lifelong learning programs operate as independent, for-profit or nonprofit businesses, but many endeavor to employ business best practices.
Producing Quarterly Updates
Winning continuing education and lifelong learning programs are ramping up their direct and digital marketing in order to remain competitive with their open enrollment course programming customers and contract training clients. But they are also increasing their internal marketing efforts as they work to build institutional support.
Keeping Staff Engaged in their Work
Keeping staff engaged is one of the challenges of the decade. With engagement, staff will become more loyal, more productive, and more connected to their work. People who are disengaged are more likely to miss work, make mistakes, have conflicts, and cause discontent among other staff because they are not involved and attentive in their work.
The Increasing Importance of Annual Reports
Increasingly, LERN is discovering more continuing education and lifelong learning programs developing annual reports.
An annual report is a comprehensive review of a continuing education or lifelong learning program’s activities throughout the previous year. The annual report is intended to give both internal and external stakeholders information about the program’s activities and performance.
Breaking News: Your Marketing Mix Now Big 5
There are now 5 big promotion media that need to maxed and interact with each other for a complete and success marketing effort, successful practitioners at the Interactive Marketing session at the big LERN Conference agreed.
Code of Ethics for Classes with Potential Commercial Content
Each individual program determines its own course or subject offerings. However, there is no reason to indiscriminately ban any subject offering in which there is potential commercial content in the financial interest of the teacher. For example, should a painting class taught by a painter be prohibited because a student might want to purchase one of the teacher’s own works?
The Fundamentals – Recruiting Teachers Tip Sheet
Below is a tip sheet on recruiting teachers.
Sample Regulated Contractor Manual
A sample regulated contractor manual from the City of Penticton Parks, Recreation and Culture Division.
Sample Couse Instructor Manual
A sample course instructor manual from City of Mentor Parks, Recreation and Public Facilities.
Sample Contract Instructor Policy and Procedures Manual
A sample contract instructor policy and procedures manual form City of Yorba Linda Parks and Recreation.
Sample Independent Contractor Instructor Handbook and Proposal
A sample independent contractor instructor handbook and proposal from City of San Ramon Parks and Community Services.
Sample Leisure Enrichment Instructor Manual
A sample leisure enrichment instructor manual from City of Sacramento Parks and Recreation.
Sample Instructor Handbook
A sample instructor handbook from San Carlos Parks and Recreation.
Sample Independent Contractor Instructor Manual
A sample independent contractor instructor manual from City of Ocala Recreation and Parks.
Sample Parks and Recreation Contract Instructor Manual
A sample contract instructor manual from City of Anaheim Parks and Recreation.
Sample Community College Class Procedure Notes
Sample class procedure notes form Kirkwood Community College.
Sample Adjunct Instructor Handbook
A sample adjust instructor handbook from Tulsa Technology Center.